Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

Return Window

You may request a return within 30 days of receiving your order.

Eligibility

To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

Non-Returnable Items

Items that are damaged due to misuse, or items returned after the 30-day window, are not eligible for a refund.

How to Request a Return

Please contact us at xiaolonbao2026@outlook.com with your order number and reason for return. We will respond within 2 business days with return instructions.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original payment method.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly sent.